Please read this policy carefully. Transpire Clothing (hereafter referred to as Transpire) is committed to protecting and respecting your privacy.
This policy sets out how we process any personal data we collect from you, or that you provide to us.
For the purpose of the Data Protection Act 1998 up to and including 24 May 2018 and the General Data Protection Regulation on and from 25 May 2018 (Data Protection Legislation), the data controller is TranspireFitness Ltd of 113 Crow Hill South, Middleton, Manchester (we/us).
1. Information we may collect about you
1.1 We collect most information directly from you when you order or buy from us. We get technical details from the devices you use to access our apps and websites and from cookies which tell us what you look at online, where and when. Like most other websites, our technology also lets us know when and how you use our websites, such as when you have added to or abandoned your basket or filled in a form.
1.2 The personal information we collect and use will depend on why we need it. We will only collect the personal information we believe we need to use, or which you have agreed we can collect from you or agreed someone else can share with us.
1.3 Sometimes we are given information about you unexpectedly, such as from the police, organisations and agencies trying to prevent threats and fraud, and from the public.
1.4 If you contact us, we may keep a record of that correspondence in accordance with our retention periods set out below.
2. Where we store your personal data
2.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, amongst other things, the provision of support services. Any of your personal data that is transferred outside the EEA will only be transferred to a country with an adequate ruling or where appropriate safeguards (such as the relevant company(ies) being signed up to privacy shield or having incorporated standard model contract clauses or equivalent) are in place.
2.2 All information you provide to us is stored on secure devices which may include the secure servers of our IT service provider (where applicable).
2.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
3. How we use your information3.1 We use information held about you in the following ways:
3.1.1 to ensure that content from our Site is presented in the most effective manner for you and for your computer;
3.1.2 to fulfil your order;
3.1.3 to provide you (either directly or through appointed data processors who carry out communication services for us) with communications on our services where you have provided us with your consent to do so. You can withdraw your consent at any time by contacting firstname.lastname@example.org
4. When we disclose your information
4.1 In the day to day management of this website and the business, we may disclose your personal information to third parties in limited circumstances, including :
4.1.1 in the event that we sell or buy any businesses or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
4.1.2 if Transpire or substantially all of its assets are acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets;
4.1.3 if we are under a duty to disclose or share your personal data in order to comply with any legal or compliance obligation (for example to the Police or any relevant regulatory body), or in order to enforce or apply our terms of business and other agreements; and
4.1.4 to our auditors or other inspecting organisations from time to time (including any accrediting organisations).
5. Your rights
5.1 Right to object You have the right to ask us not to process your personal data for direct marketing purposes where we are relying on consent to do so. We will ask you (before collecting your data) if you consent to us using your data for such purposes. We may use a third party processor to send communications to you. Where you do provide your consent, you can opt-out at any time by contacting us at email@example.com
5.2 Right to access Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with Data Protection Legislation by contacting us at firstname.lastname@example.org
5.3 Right to Erasure In certain circumstances you can request us to delete or put your data beyond use (where our software systems do not allow deletion) so we cannot identify you. You can make this request at any time by contacting us at email@example.com please note we may be compelled to maintain certain parts of your information due to specific legislative or regulatory requirements.
5.4 Right to rectification You have the right to require us to correct any inaccuracies in your data free of charge. You can also exercise this right at any time by contacting us at firstname.lastname@example.org and:
5.4.1 providing us with enough information to identify you; and
5.4.2 specifying the information that is incorrect and what it should be replaced with.
5.5 Right to data portability You have the right to request your data in a structured, commonly used, machine-readable and inter-operable form to be transferred to yourself or another data controller by contacting our data protection lead at email@example.com
5.6 Request restriction of processing You have the right to request that processing of your personal data is restricted by contacting firstname.lastname@example.org We will then discuss with you the possible consequences of such restrictions.
5.7 Right to complain You have the right to complain to the Information Commissioner’s office. Their website can be found here: www.ico.gov.uk
6. When we will delete your information
6.1 We will only retain your personal data for as long as it’s necessary. We will hold your details for a maximum period of 6 years after your enquiry or your service ends.
6.2 Subject to our statutory and regulatory obligations and where you have provided consent for us to send you communications or have subscribed to our marketing or wait list– we will store your information until either: we have not heard from you for a period of five years, or, you tell us that you do not want to receive communications from us.
6.3 If you unsubscribe, your data may be kept longer (up to 15 years) on a suppression list to ensure that you do not receive further communication for us.
7.1 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security or integrity of your data transmitted to our Site and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
8. Third party links
8.1 Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.